Charity Office & Hospital. Mildmay UK is a London-based charity and specialist hospital focusing on HIV and homelessness.
Mildmay is a multi-disciplinary hospital offering a wide range of health services. These include HIV prevention, treatment and care; paediatrics (including adolescent health); obstetrics & gynaecology; diagnostics (lab services, clinical chemistry, haematology, microbiology); non-communicable disease care (like hypertension and diabetes); mental health; palliative care; maternal health; surgical services; and outreach/community programmes.
The hospital is located at 12 Kilometres along Entebbe Road, Naziba Hill, Lweza, Kampala, Uganda. You can call +256-312-210-200
Yes. Mildmay Uganda is a leading HIV care provider. They’ve been operating since 1998, and provide comprehensive HIV/AIDS services: testing, counselling, antiretroviral therapy (ART), mother-to-child transmission prevention (eMTCT), viral load monitoring, support for children and adolescents, community-based models of care, and psychosocial support.
Mildmay Uganda Hospital is open 24 hours a day, 7 days a week, to handle emergencies, maternity cases, and inpatient needs at any time. Outpatient and specialist clinics usually run during the day (8:00 am – 5:00 pm). To book an appointment, you can call the hospital (+256-312-210-200), visit in person, or use the hospital’s online contact form. Emergency cases are attended to immediately without an appointment.
Mildmay has a fully equipped, ISO-accredited lab (ISO 15189) that offers a wide range of tests, including viral load testing, HIV DNA PCR, bacterial/fungal culture & sensitivity, clinical chemistries, etc. Patients can request these tests through the hospital outpatient or speciality clinics. Your physician/nurse will order them if needed.
Yes, Mildmay Uganda works with multiple insurance schemes to allow patients to access care more affordably. Costs depend on the type of service (outpatient, inpatient, diagnostics, specialist care). For HIV services, many are subsidised or free (especially ART), depending on donor support, national programs, or whether the patient is part of a government-supported scheme. Always ask ahead about fees for non-HIV or specialist services.
Mildmay runs several community-based programmes: for example, differentiated HIV service delivery models like Community Client Led ART Distribution (CCLAD), Community Drug Distribution Points (CDDP), adolescent programmes, prevention and testing programmes, male involvement in maternal health and HIV prevention. These bring services closer to communities to reduce travel time and increase access.
At Mildmay Uganda, patient safety and infection control are top priorities. We follow strict sterilization protocols for all surgical instruments, regularly audit hand hygiene among staff, and maintain clean and safe facilities. Our maternity and surgical theatres are equipped with operating standards recommended by Uganda’s Ministry of Health. We also do regular staff training, monitor nosocomial (hospital-acquired) infection rates, and ensure proper waste management and isolation procedures when dealing with infectious cases.
Yes — Mildmay Uganda has an in-house team of specialists covering internal medicine, paediatrics, obstetrics & gynaecology, surgery, and infectious diseases. When highly specialized interventions are needed, we coordinate referrals to appropriate national or international centers while ensuring continuity of care.