Patient Rights
- Right to respectful care
- Right to continuity of care
- Right to seek additional opinion for the required clinical care
- Right to an informed consent
- Right to personal dignity, respect and courtesy
- Right to be informed about risks, benefits and complications of the proposed treatment
- Right to access own clinical records
- Right to privacy and confidentiality
- Right to know the identity of care givers
- Right to information about healthcare needs
- Right to know the cost of treatment advised and being administered
- Right to grievance redressal
- Right to refusal of treatment
Patient Responsibilities
- Responsibility to provide complete and accurate information about one’s identity and medical condition
- Responsibility to provide complete and accurate information about one’s relatives / next-of-kin or attendant
- Responsibility to treat the hospital staff, other patients and visitors with courtesy, respect and dignity
- Responsibility to follow all hospital rules and regulations
- Responsibility to ensure all hospital bills are paid in full
- Responsibility to maintain hygiene and cleanliness in the hospital
- Responsibility to not take any medication without the knowledge of the hospital doctors and care givers
- Responsibility to not smoke, chew tobacco or consume alcohol within hospital premises
- Responsibility to provide accurate information related to insurance or corporate policy, as applicable
- Responsibility to not bring valuables into the hospital
- Responsibility to follow the prescribed treatment and keep the treating doctor informed
- Responsibility to avoid speaking or behaving in an unruly manner or disturb other patients or hospital staff
- Responsibility to adhere to the appointment schedule and maintain decorum within hospital premises
